CAN I DROP OFF MY CHILDREN?
NO. ALL CHILDREN MUST BE ACCOMPANIED BY AN ADULT (18+) AT ALL TIMES.
DO CHILDREN AND ADULTS NEED SOCKS?
YES - EVERYONE NEEDS SOCKS.
BAREFEET & SHOES ARE NOT ALLOWED ON THE PLAYROOM FLOOR BY ANYONE. WE HAVE A LOT OF CRAWLERS AND LITTLES ONES SO WE NEED TO BE SURE THE FLOOR IS SANITARY, SO ALL ADULTS & CHILDREN MUST WEAR SOCKS. GRIP SOCKS ARE STRONGLY RECOMMENDED FOR CHILDREN. SOCKS ARE AVAILABLE FOR PURCHASE ($1 FOR ADULTS SOCKS & $2 FOR CHILDREN SOCKS).
IS OUTSIDE FOOD AND DRINK ALLOWED?
YES - ALL FOOD/DRINKS MUST STAY IN THE SNACK BAR AREA. GLASS CONTAINERS ARE NOT ALLOWED. ENCHANTED PLAYROOM IS A PEANUT FREE FACILITY.
CAN WE LEAVE & COME BACK TO PLAY?
YES - THE DAY PASS IS GOOD FOR THE ENTIRE DAY.
DO YOU HAVE A SEPARATE AREA FOR BABIES?
YES - BABIES ARE WELCOME ON THE MAIN PLAY FLOOR BUT THERE IS A GATED OFF AREA FOR KIDDOS WHO HAVE NOT YET TURNED 2. YOU CAN SEE THE ENTIRE PLAYFLOOR FROM THERE SO IF YOU HAVE MULTIPLE CHILDREN YOU WILL STILL HAVE EYES ON THE OLDER CHILDREN.
CAN I HAVE MY CHILD’S BIRTHDAY PARTY AT ENCHANTED PLAYROOM?
ABSOLUTELY! JUST CLICK ‘BIRTHDAYS’ ON THE MENU ABOVE.
WHAT AGES ARE ALLOWED?
CHILDREN OF ALL AGES ARE WELCOME. THE PLAYROOM AND THE TOYS ARE GEARED FOR KIDDOS 1-6 BUT OLDER CHILDREN WHO LOVE IMAGINATIVE PLAY ARE WELCOME TO PLAY AS LONG AS THEY PLAY SAFE & ARE CONSIDERATE OF YOUNGER CHILDREN.
DO YOU OFFER GROUP RATES?
YES - WE OFFER BOTH PRIVATE AND PUBLIC GROUP PLAYDATE OPTIONS.
CLICK ‘PLAY OPTIONS’ ON THE MENU ABOVE TO LEARN MORE.
ARE THERE CHANGING TABLES AVAILABLE?
YES - BOTH BATHROOMS ARE EQUIPPED WITH CHANGING TABLES & POTTY SEATS.
IF THE WEATHER IS BAD WILL YOU BE OPEN?
THIS WILL DEPEND. ON BAD WEATHER DAYS WE WILL POST ON OUR FACEBOOK & INSTAGRAM PAGES IF WE ARE OPENING THE PLAYROOM.
DO I NEED TO MAKE A RESERVATION OR CAN I JUST WALK-IN?
RESERVATIONS ARE NOT REQUIRED BUT THEY CAN BE MADE. MORNING PLAY IS OUR BUSIEST TIME AND WE DO SOMETIMES REACH CAPACITY. YOU ARE WELCOME TO MAKE A RESERVATION TO SECURE YOURSELF A SPOT. TO MAKE A RESERVATION CHOOSE ‘OPEN PLAY RESERVATION’ FROM THE MENU ABOVE.
HOW LONG CAN WE PLAY?
There is no time limit for Open Play, you can play for as long as we are open.
WHY DO I HAVE TO SIGN A LIABILITY WAIVER FOR MY KIDS?
OUR INSURANCE COMPANY REQUIRES THAT ALL VISITORS WITH CHILDREN (0 - 18 years old) SIGN THE WAIVER.
IS ENCHANTED PLAYROOM A FRANCHISE?
NO - IT IS OWNED AND OPERATED BY ME, JENNIFER LUCAS.
THANK YOU FOR SUPPORTING SMALL BUSINESS.
